Privacy Policy
Last Updated: May 25, 2025
1. Introduction
Welcome to TKVoice ("we," "our," or "us"). We are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains what data we collect, how it is used, stored, and shared when you visit our website https://tkvoice.net/ or use our TikTok Voice Generator services. We believe in transparency and want you to understand how you can control your information.
By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.
2. Information Collection
2.1 Personal Data Collected
When you use TKVoice services, we collect the following personal information:
- Name: To personalize your experience and process orders
- Email Address: For account management, order confirmations, and customer support
- Payment Information: Credit card details and billing information necessary to process transactions (processed securely through our payment processors)
2.2 Non-Personal Data Collection
We automatically collect certain non-personal information through web cookies and similar technologies, including:
- IP address and general location information
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our website
- Referring website information
3. Use of Information
We use the collected information for the following purposes:
- Order Processing: To process payments, fulfill voice generation requests, and manage your account
- Customer Support: To respond to inquiries, provide technical assistance, and resolve issues
- Service Improvement: To analyze usage patterns, enhance our voice generation technology, and improve user experience
- Communication: To send order confirmations, service updates, and important notices about our services
- Security: To detect fraud, prevent abuse, and maintain the security of our platform
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect our rights, property, or safety, or that of our users or others
- Business Transfers: In the event of a merger, acquisition, or sale of assets (users will be notified of any such change)
We maintain strict confidentiality agreements with any service providers who may access your data.
5. Data Security
We implement robust technical and organizational security measures to protect your personal information, including:
- Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard protocols
- Secure Servers: Our systems are hosted on secure servers with regular security updates and monitoring
- Access Controls: Limited access to personal data on a need-to-know basis for authorized personnel only
- Regular Audits: Periodic security assessments and vulnerability testing
While we strive to protect your information, no internet transmission or electronic storage method is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: To understand how visitors use our site and improve performance
- Preference Cookies: To remember your settings and personalize your experience
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
7. User Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal data (subject to legal and business requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing activities
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for up to 2 years after account closure
- Payment Information: Retained as required for tax and accounting purposes, typically 7 years
- Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics purposes
9. Children's Privacy
TKVoice does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information. Parents or guardians who believe their child has provided personal information should contact us immediately.
10. Third-Party Services
We work with trusted third-party service providers to deliver our services:
- Payment Processors: We use secure payment processors to handle transactions. They have their own privacy policies governing the collection and use of payment information
- Cloud Services: We use cloud infrastructure providers for hosting and data storage, all bound by strict data protection agreements
These third parties are contractually obligated to protect your information and use it only for the specific services they provide to us.
11. Legal Compliance
TKVoice complies with applicable data protection laws and regulations, including:
- General Data Protection Regulation (GDPR) for EU residents
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable local and international privacy laws
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.
12. Changes to the Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Post the updated policy on this page with a new "Last Updated" date
- Notify users via email if they have provided contact information
- Provide prominent notice on our website
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]
We are committed to addressing your privacy concerns and will respond to all inquiries promptly and professionally.